Task chat
Stop losing job instructions in WhatsApp
Every cleaning task has its own team thread. Managers and assigned cleaners chat in context — with full history, real-time delivery, and voice messages when typing isn’t practical.
Replace scattered chats with one thread per job.
- Per-task messaging (not another group chat)
- Instant updates when online
- Voice notes from the field
- Works alongside notifications and announcements
Who task chat is for
Operations managers who assign cleaners to commercial sites and need job-specific instructions to stay attached to the task — not buried in a company WhatsApp group.
Field cleaners who need to ask a quick question, send a voice note from a noisy plant room, or confirm a key code without starting a new group thread.
How task chat works in TidyFlow
Open any cleaning task and you get a dedicated team thread with the people assigned to that job. Messages stay on the task history so a late-shift replacement can read what was already agreed.
When the phone has signal, delivery is real-time. Voice notes are available when typing is awkward — gloves on, wet hands, or standing in a stairwell.
Company announcements still broadcast company-wide; task chat stays scoped to the job so noise stays low.
Why it matters for cleaning ops
WhatsApp groups mix payroll questions, client complaints, and site notes. That creates missed instructions and weak audit trails when a client asks what happened on Tuesday’s deep clean.
Per-task chat gives managers one place to leave access notes, checklist clarifications, and photo follow-ups — tied to the same job that feeds payroll and client proof.
Questions about the new features
Can clients see task chat?+
No. Task chat is internal for your assigned team and managers — not a client-facing channel.
Does chat replace notifications?+
No. You still get assignment and status notifications; chat is for conversation on that specific job.